Information we collect

We collect various types of personal information from our users, including but not limited to:

• Personal Identification Information: Name, email address, phone number, physical and postal addresses.

• Financial Information: Payment details (credit card numbers, billing address).

• Usage Data: Information about how you use our services (e.g., log files, device information).

• Cookies and Tracking Technologies:We may use cookies to enhance user experience and analyze usage patterns.

How We Collect Information

• Direct Interactions: When you register for an account, subscribe to our services, or contact us directly.

• Automated Technologies: Through cookies and similar tracking technologies when you access our website or services.

• Third Parties: From service providers who assist us in delivering our services.

Purpose of Data Collection

• To provide and maintain our services.

• To process payments and manage subscriptions.

• To communicate with you regarding your account or services.

• To improve our services based on user feedback and usage patterns.

• To send promotional materials if you have opted in to receive them.

• To utilize generative AI technologies to enhance customer experience by providing personalized content, recommendations, and support.

Sharing of Your Data

• Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processors, analytics providers) who have access to your personal data only to perform these tasks on our behalf.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Security of Your Data

The security of your data is important to us. We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure; therefore, we cannot guarantee its absolute security.

Your Rights

• Access the personal data we hold about you.

• Request correction of any inaccurate data.

• Request deletion of your personal data under certain conditions.

• Withdraw consent for processing where we rely on consent.

Cookie Policy

We use cookies and similar tracking technologies to enhance user experience. You can manage your cookie preferences through your browser settings.

Data Breach Notification Procedures

In the event of a data breach, we will notify affected users promptly as per legal requirements.

International Data Transfers

Your information may be transferred internationally; we ensure appropriate safeguards are in place.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under this age. If we become aware that we have collected such information, we will take steps to delete it.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@mychurchpulse.xyz

Phone: +27 (73) 972 9446

Address: 1356 Giant's Castle Ave., Bergbron, Randburg, Johannesburg, 1712

By using My Church Pulse, you consent to the terms outlined in this Privacy Policy. This updated Privacy Policy now includes a section on the use of generative AI technologies aimed at enhancing customer experience while maintaining transparency about data collection and usage practices.